#98 - Dealing With Difficult Clients

Aug 9, 2020

When it comes to the complicated world of being an accountant in 2020, it would seem like there’s enough to have to deal with, with PPP loans, the ever changing Tax Code and economic uncertainty. It doesn’t seem fair to also have to deal with difficult clients on top of everything else, but in a service based industry like accounting, there’s really no way to avoid it.

Unfortunately, no matter how well you screen potential clients or how long you’ve had a pleasant relationship with them, clients can be difficult at times. It doesn’t matter how big or small your practice is, or what types of businesses you provide your services to, there is no guarantee that you’re not going to have to deal with difficult clients along the way.

This week on the CPA MOMS Podcast, I discuss the major categories of difficult clients, the main causes of stress around difficult clients and a tool to help you deal with them.